I. TERMS & CONDITIONS
Last updated March/11/2025
INTRODUCTION
Welcome to Conscious Connect World® (CCW).
These Terms and Conditions govern your access to, and use of our Platform, Directory, Bookings and other Services, Network and Community.
By using CCW, you agree to comply with these terms. If you do not agree, please refrain from using the platform.
1. About Conscious Connect World® (CCW).
Conscious Connect World® is a global Trusted Member Community & Network, Directory & Booking platform, Information & Learning Hub, and Events Organizer for Holistic Wellness & Health, Traditional, Complementary & Integrative Medicine (TCIM).
We provide a platform for Individual Members and Professional Providers to connect, book services, learn & share knowledge, show provided services, practices, therapies, workshops, retreats, travels, happenings, wellness hospitalities and venues.
Individuals wishing to join and become a member, or professionals wishing to be listed and create a providers profile or submit content, will be required to be referred by an existing member, provider or ambassador, to register (members) or subscribe (providers). This can be easily done through the registration process.
We will request information such as your name, surname, birth date and email for member registrations, and additionally phone number, and address, for professional provider subscriptions,
You must provide accurate registration information. We do not, and will not share this information with third parties, except as necessary to provide requested services by legal or governmental authorities, or with your permission as outlined in the CCW Privacy Policy.
2. Membership and Subscription
Individuals (Members): When you register as an individual member, you will be able to access information and knowledge, search the directory and database, browse Providers profiles and services, book sessions on-line or in person, connect and communicate directly with the providers via written messages or video communications, engage with the community, assist to events, etc...
You are responsible for the accuracy and legality of the information you provide and for your interactions on the platform. Please read the TERM OF USE FOR MEMBERS hereunder.
Providers (Subscribers): When you subscribe as a provider, you will be able to list your professional profile page and the services or practices you provide. Receive direct bookings from our members, your clients, and connect and communicate directly with them through written messages or video communication. Receive booking payments in 32 currencies directly on your account in your currency. Connect with your peers, assist to our on-line and live events, etc...
You are responsible for managing your pro-page, ensuring all content you post complies with legal requirements, and accurately represents you, your services and practices. You agree to maintain professionalism and integrity in all your interactions with members and other clients on the platform. Please read the TERMS OF USE FOR PROVIDERS hereunder.
Memberships and Subscriptions can be terminated at any time. Please read the TERMS OF USE hereunder.
3. Global Availability
Conscious Connect World® will operate globally, with a focus on the following regions: Europe (EEC), the U.K., Switzerland, Canada, USA, Mexico, Costa Rica, Brazil, Argentina, Uruguay, Chili, India, Indonesia, South-Africa, the UAE, Saudi Arabia, Turkey, Australia and New Zealand. We may expand to additional countries in the future.
4. Trust and Responsibility
Trust is of utmost importance at CCW. Members and subscribers are expected to act in good faith, with integrity, honesty, and respect for all users, respecting all applicable laws, guidelines, and platform policies.
Each member and subscriber is solely responsible for the content of any postings they make and any consequences arising from such postings, for their actions and interactions on the platform. Each provider is solely responsible for their provided services and offerings.
CCW acts as a platform for professional providers to list their services but does not undertake responsibility for screening or monitoring user content, although we may verify these contents at any given moment. We do not represent or endorse, nor should anything on the platform be deemed an endorsement, representation, or warranty of any provider or service.
Information provided by providers and members is solely their responsibility and should be verified directly with them.
CCW does not endorse or validate any subscriber's qualifications, provided services, or the content shared by subscribers other than the proof by copy and visualization of the personal ID information and/or a copy of the certifications mentioned on the professional profile page. All interactions are the responsibility of the participants involved. If you encounter any unethical, unlawful, inexact or disturbing information or matter please inform us immediately by writing to support@consciousconnect.world or through the 'Contact Us' form.
Responsibilities for Individual Members: You are responsible for ensuring that the information you share on the platform is accurate, lawful, and reflective of your personal standards. Engage respectfully with other members and providers, and report any inappropriate content or behavior to CCW by writing to support@consciousconnect.world or through the 'Contact Us' form.
Responsibilities for Providers (Subscribers): You are responsible for maintaining the accuracy and legality of your profile and content. Ensure that all services to, and interactions with, our members comply with local laws and professional standards.
Providers are required to keep their booking schedules updated, communicate clearly with clients/members, and handle all payments through the CCW platform to protect members and subscribers in accordance with these terms. Professional Providers must fully comply and are responsible for managing and paying all taxes and VAT related to their services. (see terms of use for providers hereunder)
Responsibilities of Referring Members, Providers or Ambassadors:
To foster a trustworthy community, individuals and professionals seeking to register or subscribe on CCW must be referred by an existing Member, Provider, or Ambassador. These referrals are totally free of charge.
Referring Members are expected to act in good faith and exercise due diligence when recommending individuals. While Referring Members are not held responsible for the actions or conduct of the referred member, their recommendation should reflect a genuine belief in the suitability of the individual for the CCW community.
5. Prohibited Use of Data
It is strictly prohibited for any user of the Conscious Connect World® (CCW) Platform to collect, extract, use, or distribute any data from the platform or its members, or contact its members, for promotional, advertising, marketing, solicitation, or any other commercial or unauthorized operations. Users may not contact members for purposes unrelated to the platform’s intended use, including but not limited to unsolicited promotions, third-party offers, or external business activities. Any misuse of member data or the platform for such purposes will be considered a violation of these Terms and may result in immediate account suspension, legal action, or other penalties.
Please report an inappropriate content or behavior to CCW by writing to: support@consciousconnect.world or through the 'Contact Us' form.
6. Media Release
By contributing or participating to the Conscious Connect World® Platform, Social media or any Services, Programs, Events or other Happenings, including community activities you consent to the use of photographs, videos, and/or audio recordings that may include your image, voice, and likeness. These materials may be shared with potential or existing members on any support on or off-line.
By voluntarily submitting content to the Conscious Connect World® Platform, such as comments, posts, texts, photos, images, or videos; you represent that you own all such materials, and are at least 18 years old.
You grant us and anyone authorized by us, the right, but not the obligation, to identify you as the author of your contributions (using your name, email address, or screen name). We retain the right, but are not obliged, to use
and display your contributions on our Platform, Social Media Services, and/or on other Materials or Services.
You can request the removal of your information at any time as detailed in our Privacy Policy.
7. Data Privacy and Security
At CCW, we are committed to protecting the privacy and security of our users. We adhere to global standards and best practices to ensure that all personal and sensitive information is handled with the utmost care. Our robust security measures are designed to provide a safe and trustworthy environment for all users of our platform.
-When you subscribe, book, reserve, attend, participate, enroll, purchase, or engage in any way with our Platform, Membership, Subscription, or other Programs, Network, Services, Products, Materials, Events, Retreats, and Happenings, we may collect personal data such as your name, email address, billing information, birth date, and language preferences.
We store this information securely using Amazon Web Services (AWS), a trusted and industry-leading cloud service provider, and make every effort to protect your data. Read more about how we protect your data in our Privacy Policy
-When you connect and communicate privately with your provider or client, or between members and peers through your respective private channels on the platform we have no access to this information. You are responsible for this information and must protect these data in accordance with the latest privacy laws applicable in your region.
All providers must give the possibility to the members/ clients to access, modify or cancel their data at any time by sending them a simple email. They must in return confirm by email the modification or cancellation of the data.
Please note that notwithstanding we make every effort to protect your data, due to the nature of the internet, we cannot guarantee complete security. Submitting information online is always done at your own risk.
8. Content Protection and Intellectual Property Rights Ownership
All content, including text, images, videos, and other materials, posted by members and subscribers on CCW, remains the property of its respective creator. By posting content on CCW, you grant CCW a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content.
Reposting:
Content on CCW may not be reproduced, distributed, or displayed without explicit permission from the original creator. Members and subscribers agree not to repurpose, repost or reuse content posted by others or by us, without appropriate written consent by the owner.
Copyrights and Trademarks:
-All copyrights, trademarks, service marks, and other intellectual property rights related to the content and services provided on CCW are the property of their respective owners. Unauthorized use of any of these marks or materials is strictly prohibited without appropriate written consent of the owner.
Our Limited License to You:
CONSCIOUS CONNECT World’s
Platform, Community, Directory, Gazette, Systems, Network, Bookings, or any Services, Programs, Products, Materials, Events, Retreats or other Happenings, including community activities, information, logos & content, are protected by copyright, trademark, and other intellectual property laws and are either owned by us, or licensed to us. This includes design, layout, graphics, and other material aspects.
Reproduction, repurpose, repost or reuse by others is strictly prohibited, without our appropriate written consent.
You are granted a revocable, non-transferable license for personal, non-commercial use only. This means you may not use, copy, adapt, or represent information, systems, logos or content of our Platform, Network or any
Services, Programs, Products, Materials, Events, Retreats or other Happenings, including community activities in any manner that infringes on our rights or has not been authorized by us.
YOU AGREE NOT TO:
-Copy, share, adapt, or use our Platform, Systems, Network or any Services, Programs, Products, Materials, Events, Retreats or other Happenings, including community activities content and information in any way as if they were your own.
-Use our Platform, Network or any Services, Programs, Products, Materials, Events, Retreats or other Happenings, including community activities for any personal, business, or commercial purposes without our written permission.
-Violate our intellectual property rights, including copyright and trademark rights.
-Publish false or misleading information.
The Conscious Connect World platform and company and can under no circumstances been held responsable for information, misinformation, texts, visuals, sound and musics that the members or providers publish on there personal page and can under no circumstances be charged for copyrights or author rights. The CCW platform and company refutes all accusations that would be issued due to a publishing of a member or provider on his / hers personal page.
-Improper or unauthorized use of our Platform, Network or any Services, Systems, Programs, Products, Materials, Events, Retreats or other Happenings, including community activities, information and content, is considered theft and may lead to civil claims for damages or criminal prosecution. .
9. Request for Permission to Use Content
Any request for written permission to use Content from our Platform, Network, Services, Programs, Products and/or other Materials, in whole or in part, must be made before use by completing the “Contact Us” form on this Website or by emailing us at support@consciousconnect.world. Unauthorized use of our Content, in any form, is strictly prohibited without our specific written permission.
10. Booking & Payment Processing
CCW does not charge booking fees or a percentage of the booking value. Although an electronic & administrative processing fee of $1 / 1€ / £1/ CHF1 or equivalent depending of the currency used, will be charged per booking or payment. By country this represents as follows:
- USA: $1
- Europe: €1
- UK: £1
- Switzerland: CHF1
- Canada: CAD1.45
- Brazil: R$5
- Mexico: MX$18.10
- Argentina: ARS300
- Chile: CLP920
- Uruguay: UYU40
- Australia: AUD1.67
- New Zealand: NZD1.80
- Indonesia: IDR16,000
- UAE: AED4
- Costa Rica: CRC580
- South Africa: ZAR21
CCW uses Stripe as the electronic payment gateway for booking transactions. The Stripe payment processing fees will be deducted from the providers payment. You can find the Stripe fees corresponding to your country here: Stripe Pricing & Fees by Country: https://stripe.com/en-de/pricing
11. Privacy and Data Protection
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your data.
12. System Protection: Members and subscribers agree not to engage in any activities that could harm, interfere with, disrupt, or compromise the security, integrity, or functionality of the CCW platform, including, but not limited to, hacking, data mining, and the introduction of viruses or other malicious code.
13. Personal Responsibility and Assumption of Risk
As a Member, Provider, Subscriber or Participant, you acknowledge that you are using our Platform, Network, Booking and other Services, Programs, Products and/or other Materials, or that you are attending Events, Workshops, Retreats, Travels and Happenings at your own discretion and risk.
Our offerings are for informational, booking, educational, networking, social and holistic wellness and health purposes only, and no specific results are guaranteed. You are solely responsible for you decisions and actions based on the use of our Platform, Network, Booking and other Services, Programs, Products, and/or other Materials, Events, Retreats & Happenings.
14.
Rules of Conduct
CCW is the sole interpreter of the Rules of Conduct described in these Terms & Conditions. Any user who violates these rules may have their profile removed and use of the platform suspended or terminated at CCW' discretion. CCW reserves the right to take any action with regard to user materials that we deem necessary or appropriate.
15. Arbitration
CCW may require arbitration to resolve disputes that arise between members and subscribers, or between members or subscribers and the platform. This process provides and ensures a fair mechanism to address conflicts and protects the interests of all parties involved.
16. Disclaimer
-The Conscious Connect World® (CCW) Platform, Network, Community, Booking and other Services, Programs, Products and/or Materials, Events, Retreats, Happenings, etc, are for informational, booking, networking, educational, social, holistic wellness and health, and connection purposes only, between professional providers and clients, as between members and between peers.
-To the fullest extent permitted by law, we exclude any liability for any direct, indirect, or consequential loss or damage incurred in connection with our Platform, Network, Bookings or other Services, Products, Programs, Materials, Events, Retreats, Happenings, Travels, etc. Neither do we endorse nor recommend any practitioners, members, or services listed on the platform. Although we are very critical in regards to allow only qualified and referred providers to subscribe to the platform, we cannot assure the suitability or quality of any practitioner or service for the needs of an individual user. By using CCW, you acknowledge and agree that CCW is not liable or responsible for any actions, services, or content delivered or posted by users or third parties. It is your responsibility to evaluate the accuracy, completeness, and usefulness of any information, opinion, advice, or content available through the platform. Always seek the advice of qualified professionals regarding any specific information, opinion, advice or content. Never disregard professional advice, including medical advice, or delay in seeking it based on something you read on CCW.
-The content provided on Conscious Connect World® and by all its listed providers is for informational and educational purposes only and is not intended as a substitute for conventional professional medical advice, diagnosis, or treatment. While the practitioners on our platform are highly credentialed experts in holistic and integrative health, they are not a replacement for the personalized guidance of a licensed medical doctor or healthcare professional specializing in conventional medicine. Always consult a trusted medical professional for any health-related concerns or emergencies. Reliance on any information provided on this platform is solely at your own risk.
17. Modifications
CCW reserves the right to modify these Terms and Conditions at any time. Changes will be posted on the platform, and continued use after such modifications will constitute acceptance of the revise terms.
18. Contact Information
For questions or concerns about these Terms and Conditions, please contact us at support@consciousconnectworld.com or through the 'Contact Us' form.
1. Introduction For all users
2. For Individual Members
3. For Professional Providers
Last updated Jan/20/2025
- INTRODUCTION FOR ALL USERS
The Conscious Connect World’s Platform, Network, Directory, Booking and other Services, Programs, Products and/or Materials, Events, Retreats, Happenings, etc, are owned and operated by Concious Connect World® LLC, (“we”/“us“/“our”).
The term (“you”) refers to any user, member, subscriber or purchaser of our Services, Products, Programs, Materials or Events.
By accessing, registering, subscribing, booking, purchasing or using the Conscious Connect World® platform, or any of our our Services, Network, Programs, Products and/or Materials, Events, Retreats, Happenings, Travels, etc, you agree to comply with these Terms of Use, as well as to our Disclaimer and Terms and Conditions here above, to our Privacy Policy, and any other applicable terms. Please read them carefully as accessing, subscribing, purchasing, or using our Platform, Network, Booking or other Services, Programs, Products and/or Materials, Events, Retreats, Happenings, Travels, etc, constitutes your agreement to be legally bound by these Terms of Use.
If you do not agree with these terms, please do not register, subscribe or use our Platform, Network, Booking and other and Services, Programs, Products or Materials.
Although Bookings and other Services, Programs and Events can be made for, and accessed by, people of all ages; the member registration, provider subscription, access and interaction with the Conscious Connect World Platform is intended for users aged 18 and older. By using our services, you represent and warrant that you are at least 18 years old. Any registration, use, or access by individuals under 18 years old is unauthorized and violates these Terms of Use.
Members and Providers will have a username and password assigned. You are responsible for keeping your account details secure and for the actions of anyone who uses your account. Notify CCW immediately if you become aware of any unauthorized use of your account details. If we determine that you have misled us regarding the information given to us, we reserve the right to terminate your account. CCW may terminate your account or access at any time if deemed necessary or appropriate.
These
Terms of Use
require the use of arbitration on an individual basis to resolve disputes rather than jury trials. By using, registering, subscribing or purchasing any of our Services, Programs, Products and/or Materials,
Events, Retreats, Happenings, Travels, etc, you voluntarily waive certain legal rights and agree to resolve any disputes through arbitration, limiting the remedies available to you.
2. TERMS OF USE FOR INDIVIDUAL MEMBERS
1. Introduction
These Terms of Use apply to all members of Conscious Connect World® (CCW). By using our platform, you agree to adhere to these terms, including those mentioned above in the ‘introduction for all users’.
2. Use of the Platform
You may use CCW to search the information database, browse providers profiles, book services, workshops retreats, venues, hospitality, travels and other offerings, and engage in discussions within the community. You agree to use the platform responsibly and in compliance with all applicable laws and guidelines.
3. Responsibilities Individual Members
You are responsible for ensuring that the information you share on the platform is accurate and lawful and reflective of your personal standards. Engage respectfully with other members and subscribers and report an inappropriate content or behavior to CCW by writing to: support@consciousconnect.world or through the 'Contact Us' form.
CCW does not validate or endorse individual members or their interactions with other members or providers. Each member is solely responsible for their interactions and for the content they post on the platform.
4. Trust and Integrity
Trust is the cornerstone of our community. Members and subscribers are expected to act with integrity, honesty, and respect for all users. CCW does not validate or endorse individual members, (other than through an existing member, provider or ambassador’s sponsorship), nor verify the exactness of their information, other than their name and e-mail address, but has the right to stop any membership or collaboration and cancel any content and communication of the member, in case the inexactness of information or content would come to be revealed or known. And this without any prior obligation or warning.
5. Account Security
Members will have a username and password assigned. You are responsible for keeping your account details secure and for the actions of anyone who uses your account. Notify CCW immediately if you become aware of any unauthorized use of your account details. If we determine that you have misled us regarding your identity, personal data or use of the platform, we reserve the right to terminate your account. CCW may terminate your account or access at any time if deemed necessary or appropriate.
6. Contact Information
When contacting a provider, members will provide:
- Name
- Email address
- Telephone number
- A free-format message
CCW will not request or require any personal health information. Members will be included in CCW's email communications, with an option to unsubscribe.
Contact details will not be shared with third parties, except with the provider when you book a service, or as necessary to provide requested services by legal or governmental authorities, or with your permission as outlined in the CCW Privacy Policy.
Providers are responsible of the member's information they receive during the Booking process or any information received directly and privately from the member. Providers must protect these data in accordance with the latest privacy laws applicable in your region. Providers must give the possibility to the members to access, modify or cancel their data at any time. Members can do this by sending a simple email to the provider.
The provider must in return confirm by email the modification or cancellation of the members data.
7. Posting Rules - Members
Any conduct that restricts or inhibits other users from using or enjoying CCW is prohibited.
Materials you post on CCW must not:
- Contain any material that you are not authorized to use, including copyrighted material (unless you own the copyright or have the owner's permission to post).
- Be sexually explicit, obscene, libelous, defamatory, threatening, harassing, abusive, or hateful.
- Contain false, inaccurate, or misleading information or impersonate another person.
- Require any monetary investment beyond payment for the services provided. This includes requests for payment to obtain employment, post chain letters, or pyramid schemes.
- You may not respond to postings by members in any manner or for any purpose other than what is expected.
- Responses soliciting business are prohibited.
CCW is under no obligation to monitor user conduct or materials posted, but retains the right to monitor, investigate and respond to violations. Any material that violates these rules may be removed, and accounts may be suspended or terminated without remedies payable to the user. Report inappropriate postings by writing to support@consciousconnectworld.com or through the 'Contact Us' form.
8. Booking Process & Payment Information
When you book an Appointment or Service, whether in person or on-line with a provider on the CCW platform and directory, you will receive a confirmation email. On this email you’ll find a link to access your booking in case you would like to change or cancel your appointment. Would you not receive this email, please check your spams.
During the booking process you will be asked to pay on-line as confirmation of your booking. You can do this by using the mayor credit and debit cards or online payment solutions in your country and in your country’s currency,
even if the provider is in another country or uses another currency (for example by on-line sessions).
At checkout you will be asked to confirm the currency you want to pay in.
CCW does not charge booking fees or a percentage of the booking value. Although an electronic & administrative processing fee of $1 / 1€ / £1/ CHF1 or equivalent depending of the currency used, will be charged per booking or payment. By country this represents as follows:
- USA: $1
- Europe: €1
- UK: £1
- Switzerland: CHF1
- Canada: CAD1.45
- Brazil: R$5
- Mexico: MX$18.10
- Argentina: ARS300
- Chile: CLP920
- Uruguay: UYU40
- Australia: AUD1.67
- New Zealand: NZD1.80
- Indonesia: IDR16,000
- UAE: AED4
- Costa Rica: CRC580
- South Africa: ZAR21
9. Booking Cancellation
When you book an appointment or service, whether in person or on-line, provided by a professional listed on the CCW platform, you have up to 24h before your appointment to change your mind and re-book with the same provider or cancel your appointment. When you re-book the same service, your payment stays valid.
When you re-book another service with another price, you will be either asked to pay the difference, if the price is higher than the initial service, or you will be paid back of the difference if the price is less than the initial service.
If you cancel your booking before the 24h limit you will receive a payback of the amount of the service. Any payback will be diminished by the Stripe payment gateway processing fees. You can find the Stripe fees corresponding to your country at the following link:
Stripe Pricing & Fees by Country: https://stripe.com/en-de/pricing
10. Force Majeure – Provider Incapacity to Deliver Services
In the event that a provider is unable to deliver their service due to circumstances beyond their reasonable control, such as force majeure events (including but not limited to natural disasters, extreme weather, illness, accidents, government actions, or other unforeseen events), the provider is responsible for promptly contacting the member ( your client) directly. The provider must propose an alternative solution, which may include rescheduling the appointment to a mutually agreeable date or offering a full reimbursement of the booking payment. Providers are expected to handle such situations in a professional and timely manner to ensure minimal inconvenience to the member/client.
11. Terminations
-Terminations of Membership for Individual Members.
Individual Members may terminate their free membership at any time by following the account termination process provided on the Conscious Connect World platform. Upon termination, access to all features and benefits of membership will cease immediately. However, we will retain your account data for 30 days after termination in case you decide to re-register. During this 30-day period, you can reactivate your membership at any time by completing the registration process. If you take no further action after this period, your account and data will be permanently deleted.
-Termination of Purchased Subscriptions for Programs or Services for Individual Members.
Memberships for individuals are free. However if you purchased or subscribed a learning program or any service with an automatic payment, you may terminate this purchase or subscription at any time by following the termination processes provided on the Conscious Connect World® platform for this program or service.
If an automatic payment failed, you will be notified immediately. You may reinstate this purchase or subscription within 30 days by making the payment, and access will resume within 24 hours of successful payment. If no payment is received within the 30-day grace period, your purchase or subscription will be officially cancelled and your data will be permanently removed. Conscious Connect World® reserves the right to retain records for legal, security, or regulatory compliance and this for the legal required time.
- Cancellation or retour of a Physical or Numeric product.
If you purchased a physical or digital product from our platform's shop, included books or courses, you have 14 days to change your mind and cancel or send back the purchased product and receive a payback.
12. Privacy and Data
Your privacy is important to us. Please review our Privacy Policy to understand how we handle your personal data.
13. Arbitration
As mentioned above in the introduction, CCW may require arbitration to resolve disputes between members and providers, or between members and the platform. This process provides a fair mechanism to address conflict and protects the interests of all parties involved.
14. Modifications to Terms
We may update these Terms of Use from time to time. Changes will be posted on the platform, or you will be informed by email. Continued use after modifications constitutes acceptance.
15. Contact
For inquiries regarding these Terms of Use, please contact us at support@consciousconnectworld.com or through the 'Contact Us' form.
3. TERMS OF USE FOR PROVIDERS (SUBSCRIBERS)
1. Introduction
These Terms of Use apply to all providers (subscribers) on Conscious Connect World® (CCW). By using our platform, you agree to adhere to these terms, including those mentioned above in the ‘introduction for all users’.
2. Use of the Platform
You may use CCW to search the information database, browse providers profiles, book services, workshops, retreats, venues, hospitality, travels and other offerings, and engage in discussions within the community.
You agree to use the platform responsibly and in compliance with all applicable laws and guidelines.
3. Responsibilities for Providers
You are responsible for managing your profile pro-page, ensuring that your services and the content you post complies with legal requirements and accurately reflects and represents your services, expertise and qualifications. This includes maintaining the professionalism and integrity of your interactions on the platform as in connections with our members, your clients.
Providers/Subscribers are required to keep their booking schedules updated, communicate clearly with members/clients, and handle all payments through the CCW platform in accordance with these terms.
CCW does not validate or endorse any members or providers nor their services. Each subscriber/provider is solely responsible for their offerings and interactions on the platform.
4. Trust and Integrity
Trust is the cornerstone of our community. Each subscriber is responsible for their services, offerings, content, and interactions on the platform and privately with our members, your clients. CCW does not endorse or validate providers or their services other than through an existing member, provider or ambassador’s sponsorship.
Each provider is solely responsible for the exactness of the information they mention, their actions, content, and interactions on the platform. CCW does not endorse or verify any subscriber's information, qualifications, content, or services, other than the proof by copy visualization of the personal ID information and/or a copy of the certifications mentioned on the professional profile page, as well as the provider’s e-mail address.
CCW has the right to stop any subscription or collaboration and cancel any content or pro-page in case the inexactness of information or an unethical behavior would come to be revealed or known.
All interactions are the responsibility of the participants involved. If you encounter any unethical, unlawful, inexact or disturbing information or matter please inform us by writing to support@consciousconnect.world or through the 'Contact Us' form.
5. Account Security
Providers will have a username and password assigned. You are responsible for keeping your account details secure and for the actions of anyone who uses your account. Notify CCW immediately if you become aware of any unauthorized use of your account details. If we determine that you have misled us regarding your identity, personal data, business practices and/or services, we reserve the right to terminate your account. CCW may terminate your account or access at any time if deemed necessary or appropriate.
6.
Subscription Information
When subscribing to the CCW platform and in order to be listed you will provide us with your
- Name
- Email address
- Postal Address
- Telephone number
- Date of Birth
- Spoken Languages or the languages in which you provide your service(s)
- Up to 2 different Categories of your provided services
- Up to 3 different practices/services
- Up to 3 different sessions
- A bio/ presentation
- 1 profile picture
- 1 practice/ service picture
- Up to 3 session pictures
- Short video (optional, see subscribers features)
- Copy of your certifications (optional, see subscriber features)
Providers will be included in CCW's email communications, with an option to unsubscribe.
Contact and Subscription details will not be shared with third parties, except as necessary to provide requested services by legal or governmental authorities, or with your permission as outlined in the CCW Privacy Policy.
7. Members information when they book your services.
When a member books your services you will be provided by their:
- Name
- Email address
- Telephone number
- A free-format message
CCW will not request or require any personal health information of the members. You can exchange this information directly with the member through your private CCW communication channels. You are responsible of our members/ your clients information and must protect these data in accordance with the latest privacy laws applicable in your region and give the possibility to the members to access, modify or cancel their data at any time by sending you a simple email. You must in return confirm by email the modification or cancellation of their data.
8. Limitations on Linking and Framing
You may link to our Platform or Content, to your Pro Page and Booking Page, as long as the link does not imply sponsorship or endorsement by us and does not suggest we have sponsored or endorsed your website or social media account. Framing or inline linking our Content is prohibited without our written permission.
9. Booking and Electronic Payment Information & Processing
CCW does not charge booking fees or a percentage of the booking value. Although an electronic & administrative processing fee of $1 / 1€ / £1/ CHF1 or equivalent depending of the currency used, will be charged per booking or payment. By country this represents as follows:
- USA: $1
- Europe: €1
- UK: £1
- Switzerland: CHF1
- Canada: CAD1.45
- Brazil: R$5
- Mexico: MX$18.10
- Argentina: ARS300
- Chile: CLP920
- Uruguay: UYU40
- Australia: AUD1.67
- New Zealand: NZD1.80
- UAE: AED4
- Costa Rica: CRC580
- South Africa: ZAR21
- Indonesia: IDR16,000
For Booking transactions, Conscious Connect World® (CCW) uses Stripe as the electronic payment gateway.
The Stripe payment processing fees will be deducted from the provider's payment. You can find the Stripe fees corresponding to your country at the following link: Stripe Pricing & Fees by Country: https://stripe.com/en-de/pricing
When members/clients book and pay a by you provided service, be it in person or on-line, they have up to 24 hours before the appointment to re-book or cancel their appointment. After this term no payment can be wired or paid back to them and the payment will be wired to your account. Depending on your bank (whether it is an electronic bank or not) and your country’s banking laws, this process can go from instant payment to up to 6 days.
10.
General Tax and VAT Responsibility and Obligations
- Professional subscribers (providers) are fully responsible for managing and paying any Taxes or VAT related to their provided services and sessions, booked by members (clients) through the platform. All applicable taxes must be included in the flat price displayed on their Pro Page and service or session announcements. CCW will not calculate, invoice, or collect any taxes on top of the amounts shown for the services, as these responsibilities lie solely with the provider, and taxable services are different from country to country. Please search advice with a tax referent in your country to see if the by you provided service is submitted to any taxes, and calculate these taxes in your announced service price.
11. VAT on Subscriptions
EU-Specific VAT Requirements:
For
subscribers based in the European Union, VAT will be added to their subscription in accordance with the VAT legislation of their respective countries. Subscribers or companies with a
valid VAT registration number will be exempt from VAT, provided they submit their VAT number through the platform for verification when subscribing. ( the VAT number can also be added at a later moment to your billing info)
12. Force Majeure – Provider Incapacity to Deliver Services
In the event that a provider is unable to deliver their service due to circumstances beyond their reasonable control, such as force majeure events (including but not limited to natural disasters, extreme weather, illness, accidents, government actions, or other unforeseen events), the provider is responsible for promptly contacting the member/client directly. The provider must propose an alternative solution, which may include rescheduling the appointment to a mutually agreeable date or offering a full reimbursement of the booking payment.
Providers are expected to handle such situations in a professional and timely manner to ensure minimal inconvenience for the member/client.
13. Termination of Subscription for Subscribing Providers
Subscribing Providers may cancel their subscription at any time by managing their subscription settings on the Conscious Connect World® platform. Upon cancellation, access to provider-specific tools and features will remain active until the end of the current billing cycle. After cancellation, your account data and profile pages will be retained for 30 days. During this period, you can re-subscribe by settling any outstanding payments, and your subscription will be reinstated within 24 hours of payment confirmation.
In the case of failed automatic subscription payments, Providers will receive an immediate notification. Your subscription will remain inactive until the payment is completed within the 30-day grace period. If no payment is made, your subscription will be cancelled, and your profile page will be removed from the platform. Conscious Connect World reserves the right to retain basic records for legal, security, or compliance purposes.
We encourage Providers to contact support if they need assistance during this process.
14. Privacy and Data
Your privacy is important to us. Please review our Privacy Policy to understand how we handle your personal data.
15. Arbitration
As mentioned above in the introduction, CCW may require arbitration to resolve disputes between members and providers, or between providers and the platform. This process provides a fair mechanism to address conflicts and protects the interests of all parties involved.
16. Modifications to Terms
We may update these Terms of Use from time to time. Changes will be posted on the platform, or send to you by email.
Continued use after modifications constitutes acceptance.
17. Contact
For inquiries regarding these Terms of Use, please contact us through the 'Contact Us' form.
Copyright Notice
The Conscious Connect World® Platform & all its contents are the exclusive intellectual property of Conscious Connect World® LLC. Protected by copyright law, it may not be copied, reproduced, distributed, or used in any manner without prior written permission. Any unauthorized use or duplication is strictly prohibited & may result in legal action.
